ASK FOR ADVICE
Send your career questions to Dr. McIntyre
Leadership is like athletic achievement. Natural ability helps, but coaching is needed for peak performance. Whether you are a new supervisor or experienced manager, our free coaching tips can strengthen your leadership skills.
If your team seems to be headed down a destructive path, set some ground rules before blindly leaping into a discussion of issues. Unless your group is truly toxic, members will usually agree to a reasonable set of guidelines. Then, when things start to get out of hand, remind the wayward members of these agreements.
Ground rules should be posted in the meeting room, with copies given to all members. Although every group has specific needs, here are some guidelines that are generally useful for conflict management.
In this topic, we look at several types of employees that present specific management challenges, including Challengers, Clingers, Drama Queens, Loners, Power Grabbers, Space Cadets & Slackers.
Four common “change personalities” are described below, with suggestions for managing each one.