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Leadership is like athletic achievement. Natural ability helps, but coaching is needed for peak performance. Whether you are a new supervisor or experienced manager, our free coaching tips can strengthen your leadership skills.
Every job is the responsibility of two people: the employee, who is accountable for producing desired results, and the manager, who creates the environment in which the employee works. When confronted with a performance issue, the questions below may help you sort things out.
If your team seems to be headed down a destructive path, set some ground rules before blindly leaping into a discussion of issues. Unless your group is truly toxic, members will usually agree to a reasonable set of guidelines. Then, when things start to get out of hand, remind the wayward members of these agreements.